WELCOME TO THE K-TREASURE WEBSITE! THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:
The information contained on this website is for general information purposes only. The inforrmation provided on the website is up-to-date and correct. K-Treasure reserves the right to change this policy at any time without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services and infromation avaliable through this website meet your speciic requirements.
The website contains material which is owned by or licensed to K-Treasure. This material includes but is not limited to, the design, the layout, look, appearance and graphics.
Copyright prohibits reproduction of any of these graphics displayed on the website.
Copyright prohibits reproduction of any of these graphics displayed on the website.
All trademarks reproduced in this website which are not the property of, or licensed to the operator/ artist is acknowledged on the site. Unauthorized use of materials on the website may give rise to a claim for damage to intellectual property and / or be a criminal offense.
Product pictures shown on the website are used for illustration purposes and as an indication. Actual position, colour, design and size may vary. We are working hard to provide you with the best quality merchandise, however, the image shown may differ slightly as each item is handmade. K-Treasure shall not be held resposible for any differences between the product pictures and the actual products.
By using the website and making a purchase, you automatically agree to the terms and condititions lined up on this page.
PRIVACY NOTICE
K-Treasure knows how important your personal information is and we respect that from the time you enter the site.
This notice describes our privacy policy. By visiting https://www.ktreasure.shop you are accepting the practices described in this Privacy Notice.
Your information with K-Treasure is secure: we work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. It`s important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. K-Treasure is not responsible for any other websites which you click and navigate from ktreasure.shop.
When making a purchase at ktreasure.shop, you may be asked for personal information such as your name, address, email and telephone number. K-Treasure does not share or sell your information to others.
By making a purchase through the webstore, we assume that you love K-Pop as much as we do, therefore we would like to keep you updated about upcoming releases and products that you might be interested in also. By including your email, you will be automatically agree to being added to our newsletter. You can unsubscribe from our email at any time by contacting us on the contact page. Your personal information will be deleted within five days of receipt of your withdrawal of constent.
If you have further concerns about security, or would like to edit, access, correct, amend or delete any personal information about you, please contact us here!
PAYMENT PROTECTION:
All payments are run through PayPal`s and Stripe's policy and the websites are protected by PayPal and Stripe.
RETURNS
As with every online purchase, you automatically have a 14 day `cooling off` period, as you haven`t seen the product in person. Size charts are provided for all products in the desription, please make sure to check them before placing an order.
K-Treasure does it`s best to deliver your great products which you will be happy with for forever, however in the even of the product doesn`t fulfils your expectations for any reason, you have the right to return it within 14 days of receiving the item. If you are intended to return a product, please let us know by emailing your order details (order ID, name, address, list of products to return) here , so we can forward the return address and know when to expect your package.
Items must be returned in the original packaging in unworn condition with the tags still attached. You do need to make sure it`s packaged in a way that it doesn`t get damaged. In case the product gets damaged due to poor packaging and/ or the value of the item has been reduces by you (i.e. item has been worn, tags been removed), K-Treasure reserves the right to reduce the amount of your refund accordingly to the extent of the damage. Customers are not entitled for refund of shipping costs.
Refund will be processesed within 14 after we received the item through the payment method you have used to purchase the item. Please allow a further 3-10 days the amount to reach your account.
Customers are liable to pay the return postage fees and refunds will be issued only if the product successfully reaches K- Treasure UK, so please consider of using a trackable shipment, you can use this to prove that you have posted the item.
K-Treasure will not issue a refund for products returned with non-trackable shipping which have been lost through post.
You can cancel your order if it has not been despatched yet.
EXCHANGES
As most of the products at K-Treasure are screen printed in house according to the number of pre-orders, we are operating with limited stock levels and size availability and exchanges are not always possible. But why not shoot an email here to find out what we have left?
Alternatively, you can request a refund within 14 days of the pruchase and place a new order for a different product from the webstore.